Make sure you agree to the following terms and conditions because your further use and browsing of the above website implies your express and unreserved consent and agreement to them.

Business tax information:

Name: Panou Stavroula
VAT.: 113494718
Tax Office.: Kalamaria
Headquarters: Trilofos, Thessaloniki

Terms

Colortools.com.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and business ethics. colortools.com.gr undertakes the obligation to inform users of any modifications as well as of any change, via the website of this online store. It is clarified that the change of terms does not affect orders that you have already placed.

2. Information & Products Provided

Colortools.com.gr is committed to the completeness and validity of the information listed on the colortools.com.gr websites, both in terms of the existence of the essential characteristics that are described for each product it has, as well as the accuracy of the information regarding the services provided by the colortools.com.gr online store, subject to any technical or typographical errors that have escaped notice or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.

3. Limitation of Liability

Colortools.com.gr cannot provide any guarantee for the availability of the products, but guarantees timely information to end consumers about their unavailability during the order process.

Colortools.com.gr is not responsible, in case of delay in the delivery of ordered products and for information it gives or services it provides through its website.

The online store of colortools.com.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website place. Also, colortools.com.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.

4. Intellectual Property Rights

The website colortools.com.gr is an official website of colortools.com.gr. All the content of the web pages posted by colortools.com.gr, including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of colortools.com.gr and are protected according to the relevant provisions of Greek law, of European law and international conventions.

Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the Website Content is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of colortools.com.gr or any other legal owner of the above copyrights.

The names, images, logos and distinguishing features that represent colortools.com.gr and/or its online store and/or third parties contracted with them as well as their products or services are exclusive trademarks and distinguishing features of colortools. com.gr and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and exposure on the colortools.com.gr websites should in no way be taken as a transfer or assignment of a license or right to use them.

5. User Obligations

The users of colortools.com.gr websites agree that they will not use them and the colortools.com.gr online store to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive , harassing, libelous, defamatory, vulgar, obscene, libelous, violates the privacy of another, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be broadcast according to the law or contractual or managerial relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary right of a third party, contains software viruses or any other etc audios, files or programs, which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties with any way and any content is used to collect or store users' personal data.

6. Security

colortools.com.gr recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information related to your personal information and transactions is secure and confidential.

7. Confidentiality of Transactions

Privacy is taken for granted. The same basic principles that govern traditional transactions also apply in the case of e-commerce. All information transmitted by the user/member to colortools.com.gr is confidential and colortools.com.gr has taken all the necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are the following:

colortools.com.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority.

In the event that colortools.com.gr uses third parties to support its systems, it ensures privacy.

You can request any information held about you and its correction if you can demonstrate an error.

For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to any third party.

8. Protection of Personal Data

During your visit to the pages of colortools.com.gr it is possible that you will be asked to declare your personal information concerning you (name, last name, occupation, e-mail address, product shipping address, etc.) as a rule in order to process your orders. Any personal data that you declare anywhere on the pages and services of the colortools.com.gr website are kept exclusively and only for reasons related to your communication transactions with us, the improvement of the services provided and ensuring the operation of the respective service and they may not be used by any third party (with the exception of where provided by Law for the competent authorities only).

9. Purchase of Products

On the shelves of our online store you can find nursery products such as plants, pots, fertilizers, garden items and more.

To make your search easier, we have divided our products into central categories. Each category also has a tree of subcategories, displayed on the left side of the page.

Our goal is to get you to the final product in 2 to 3 clicks. In case you are looking for something specific, use the "search", which will take you directly to your specific option.

colortools.com.gr makes every effort to provide high quality services. However, cases of errors in prices and secondary product features cannot be excluded and it cannot be guaranteed that there will be no downtime of the website or "human" errors when updating / listing the price of a product. For the safety and efficiency of purchases, we invite you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding to order it, contact us on phone 6973821817 or via the website's e-mail form.

When placing your order you will receive an automated e-mail which will state the details of your order.

In case your order is pending, you will be sent a corresponding e-mail. Alternatively, we will contact you on the telephone numbers you have given us when registering or entering the order on our site.

We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction. It is your obligation, in the event that you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.

10. Price policy

All prices listed on our website are in Euros and include 24% VAT, whether they concern product prices and offers, or shipping costs, cash on delivery costs, etc.

We inform you that the price policy on selected products is only valid for purchases through our online store and for their shipment to your place and differs from that of our physical store. For this reason and to avoid misunderstandings, we recommend that, before completing your order by way of collection from our physical store, you contact us to confirm this price at 6973821817 or through the contact form on our website.

11. Withdrawal / Return – Replacement of Products

You have the right to return the products you have purchased and to request their replacement a) in all cases in which, due to the proven fault of colortools.com.gr, you were delivered products other or substantially different from those you ordered b) in all cases in in which there was a defect in the product or an agreed property is missing and provided that the buyer's rights have not been statute-barred or the defect or missing property is not material.

You have the right to return the products you have purchased and request their exchange with another product or products up to the amount of the price you have paid or with an additional price if you wish, within fourteen (14) days of receiving the product.

You have the right to return the products you have purchased and request payment of the price you paid us a) in all cases where the product has been defective or lacks an agreed quality and provided that it is not otherwise provided by the manufacturer's warranty or the defect or missing quality is not significant and (b) within 14 days of delivery of the product c) Upon a refund agreement in the case of the customer's fault, the customer bears all related costs, which will be deducted from the net value of the product.

In addition, for all cases, the product to be returned must be accompanied by the original purchase document. For all the above cases, the products to be replaced must be in the condition received by the customer, complete and undamaged, and their packaging must be the one that normally accompanies the product and must be in excellent condition, together with all the documents that accompanied the product (e.g. DAT, Retail Account, etc.). Before any return, it is recommended to consult with the colortools.com.gr Online Store.

In any case, the return and replacement is possible under the following conditions: 1. contact the Online Store on the same day or the next working day 2. in case of changing the product within 14 days with another or others up to the amount of the price or with additional price or withdrawal within 14 days in accordance with article 5 par.10 of Law 2251/1994, the product must not have been used 3. the product is accompanied by all the necessary documents proving the transaction (e.g. DAT , Retail Dept. etc.)

12. Cancellation of Order

Cancellation of the order can be done in the following cases: Before the order is completed, during the online order process you can "back" and remove the quantities of the products from your basket by clicking on the "remove" button. If the online order has been completed but the product has not yet been shipped, you can call 2310326746 and one of our associates will take care of canceling your order. After receiving the product, call us on 2310326746 or contact us via the website's email form, explaining the reason you wish to cancel the order. One of our associates will serve you immediately and inform you about all your options. In case your order has already been invoiced and you wish to cancel it, then contact the Customer Service Department at 2310326746 and provide the details of your order. However, the status of the order will not change on your account page.

13. Payment Methods

Payment upon delivery at your location (cash on delivery):

Pay the employee of the partner courier company, upon delivery of your order to your place. The payment method by cash on delivery is valid for both Mainland Greece and Insular Greece.

Cash on delivery is charged with 2 euros in addition to the value of the products you have ordered, as long as the parcel does not exceed 2Kg in weight.
In case the weight of the products exceeds 10Kg or the order contains bulky products, our company contacts you so that your order is sent with a transport company whose cost is much lower, but the delivery of the products is delayed longer.

The above conditions apply to certain groups of products and in any case the shipping costs are indicated in the basket of your order.

According to the applicable tax provisions, from 01/01/2014 documents worth more than €1,500 to individuals (Retail Receipt) and documents worth more than €500 to professionals/businesses (Sales Invoice) should be paid ONLY in the following ways:

. Deposit/transfer to a bank account

. Charge to credit or debit card

Payment by Credit Card:

Pay for your order via Credit Card. This particular payment method is valid for mainland and island Greece.

Deposit/transfer to a bank account

Prepay for your order to one of the following accounts of the Banks we cooperate with:

BANK

ΙΒΑΝ ΧΧΧΧ

ACCOUNT NUMBER

BENEFICIARY

Upon receiving the copy of the bank payment order, we will send you your order.

14. Order / Delivery of Products

Checkout:

As soon as you register your order, you will see the following message (example): "YOUR ORDER HAS BEEN COMPLETED. THANK YOU. Your order number is... Please check your e-mail. We have sent you a confirmation email with the details of your order."

Delivery dates and times:

For delivery days and times, the delivery times of the respective Courier or Transport Company apply.

Receiving products:

Place your order by 14:00 Monday to Friday and colortools.com.gr ships your order the next working day.

15. Order Delay

Your order may be delayed for the following reasons:

The product you ordered has already been discontinued and is not available: Among the products we display in our online store there are rare cases where their supplier suddenly and without warning announces that they are removing them. In this case, an employee of our company will contact you immediately to give you all the alternative solutions.

During periods of extreme weather or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.

In case it is impossible to contact you by phone and/or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because, for example, your details that you have entered are not correctly updated.

16. Newsletters

1. colortools.com.gr periodically sends informative emails.

2. colortools.com.gr is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISP's (Internet Service providers) for delivery

3. Newsletters may end up in the spam folder, so please check regularly that they are not saved there

4. Put the shipping address of colortools.com.gr in your safe list

5. In the event that you no longer wish to receive informative newsletters or wish to completely unsubscribe from the colortools.com.gr newsletter system, you can inform us using the site's contact form.

6. The update from colortools.com.gr takes place only if you choose it and for as long as you wish. On the contrary, in case you have placed an order on colortools.com.gr, using our site, we send automated informational messages (emails) regarding the progress of your order. There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction. It is your obligation, in the event that you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.